Frequently Asked Questions
1. What are the easiest direction or landmark to your hotel?
Our location is in the middle of the town, near to Sultan Zainal Abidin Mosque and the famous market "Pasar Payang".
2. If I make my room reservation through e-mail, when will I get the confirmation?
Within 24 hours and not later than 36 hours, we will reply your e-mail. If you do not receive
our confirmation, please re-email to us.
3. Based on the rates offered on your website, is it possible for us to ask for special discount?
Rates portray on this website are our internet promotional rates. It is the discounted rates for internet booking only.Only bookings made via this website are entitled to these internet rates.
4. What is the earliest time to check-in into the hotel room? We will be arriving at the hotel early in the morning?
Our normal check-in time is 2.00pm. Our earliest check-out time is 12.00 noon. Early check-in is subject to availability of rooms.
5. What are the facilities offered at your hotel?
The complete description of the hotel is available within this website. If you are unable to locate, please e-mail to us at ythotel@streamyx.com
6. What types of credit card are accepted for guarantee/deposit or payment at your hotel?
We will accept Master, Visa, Amex & Diners Card
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